Terms & Conditions

Terms & Conditions

The following items govern the use of the Clean Beauty Collective website.  Please read them carefully.

Clean Beauty Collective is New Zealand owned and operated by its parent company Skin Deep Beauty Products Limited.

Content

While we endeavour to supply accurate information on this site, errors and omissions may occur.  Clean Beauty Collective does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site.  You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Clean Beauty Collective reserves the right to make changes on the content on this site at any time and without notice.  To the extent permitted by New Zealand law, Clean Beauty Collective makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this website or any other website.

Intellectual Property

Clean Beauty Collective owns all copyright and other intellectual property in this site.  Everything on this site, unless otherwise stated, is copyright.

Clean Beauty Collective welcomes the use of this site for personal use, non-commercial use, research or study – provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties or for commercial purposes, any portion of this site without the express permission of Clean Beauty Collective.

This website may not be modified or altered in any way.

This website may not be distributed or sold, rented, leased or licensed to others.

You may not remove any copyright or other proprietary notices contained in the Clean Beauty Collective content and user content.

Clean Beauty Collective reserves the right to revoke the authorisation to view, download, and print this web at any time and any such use shall be discontinued immediately upon notice from Clean Beauty Collective.

Links

Clean Beauty Collective requires that you request our permission to include a link from another site to this site. If you would like to request permission, please contact us.

Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Changes to this Agreement

Clean Beauty Collective reserves the right to alter, modify or update these terms of use.

Please also refer to our Privacy Policy for more information.

Trademark

The trademarks, logos and service marks (“Marks”) displayed in this web are property of Clean Beauty Collective or other third parties.  You are not permitted to use the Marks without prior written consent of Clean Beauty Collective or such third party that may own the Marks.  Clean Beauty Collective and the Clean Beauty Collective logo are trademarks of Clean Beauty Collective.

Prices (if applicable)

This website might contain price information.  All pricing is listed in NZD (New Zealand dollar).  The price advertised may not be the same price that appears on your credit card for international orders due to exchange rate fluctuations.  This means that because we are based in New Zealand, your purchase is converted to New Zealand dollars at the exchange rate on the day it is processed.

Returns Policy

Unless authorised by management at Clean Beauty Collective any stock returned for credit will not be readily accepted and may result in a restocking fee or where dubious circumstances occur will be forwarded back to the appropriate client.  Goods will only be accepted back if the goods have not been opened and the packaging undamaged.

Please check your goods upon receipt for any damage that may have been caused through transit (within New Zealand).  Charges will not apply in cases where there has been an error by Clean Beauty Collective.  Should there be any damage or leakage, please advise immediately as damaged and/ or incorrectly ordered goods will only be accepted up to 7 days after dispatch date.  These return policies only apply to New Zealand based orders.

International orders are at your own risk. Clean Beauty Collective will not take any responsibility for any damages in transit or wrongly ordered products.

 

International Orders

Clean Beauty Collective is not responsible for any importation costs in relation to customs, tax or agricultural charges. This is the responsibility of the purchaser.

Shipping Policy

Costs

For all New Zealand orders shipping is free with orders over $75.  If an order is under $75 then a $10 flat shipping rate will apply.

For all International orders shipping is free with orders over $150.  If an order is under $150 then a $20 minimum shipping rate will apply.  Total cost is dependent on weight and location.

Timing

All orders are sent via a courier service to ensure fast & safe delivery to your door.

Please allow 3-5 days for your Clean Beauty Collective order to arrive at your door step within New Zealand.  Delivery lead times depend on which area you live.

For International orders delivery lead times vary dependent on where your location is.

Orders placed during a sale or promotion, can take up to 7 days. We endeavour to dispatch as quickly as possible, but please be patient.

Clean Beauty Collective endeavours to get your order to you as fast as possible.  The delivery times outlined above are approximate.  We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays due to unforeseen circumstances (e.g. strikes, natural disasters etc.)

Tracking

If you need us to track your parcel or help estimate on approximate arrival time more closely – please check the link in your emailed tracking number or contact us.

Delivery

As a signature is required on delivery, we suggest a work address if you think you won’t be home to sign for your delivery.

If for some reason, you miss your delivery, you will receive a notification card in your mail box, and you will be able to pick up your parcel from your nearest Courier depot.

Clean Beauty Collective does not accept responsibility for parcels that are misplaced after they have been signed for & delivered.